Dog Wedding Kit products are digital downloads delivered after successful payment. Refund requests are considered under the terms shown at checkout and any mandatory consumer rights that apply.
Digital product considerations
Because downloadable files can be accessed immediately, refund rights for digital products may differ by location and may depend on whether download or access has begun. Nothing in this policy limits rights that cannot legally be excluded.
Incorrect or inaccessible files
If purchased files are defective, incomplete or inaccessible in the formats described, use the public contact form and include the order reference so the issue can be investigated.